ChargeLogic Notify’s powerful template system allows you to control the look and content of your emails. Six preprogrammed email templates make it easy to get started: order confirmation, shipment notification, invoices, return confirmation, return receipt, and credit memo. Sub-templates enable users to make changes in one central place and have those changes appear in all linked email templates, saving time and eliminating the possibility of errors.
Set different email templates by customer type, campaign, date range, etc. Easy-to-use filters enable users to have custom emails go to different categories of recipients. Provide details within emails such as items shipped, shipping methods, payment terms, payment method, FAQs, return instructions, as well as custom messages, promotions—whatever information you want to provide to customers.
Beyond providing basic communications, ChargeLogic Notify gives businesses the ability to automatically include targeted, customized marketing and service messages within emails. Set up business rules to bring in data from any NAV table, such as campaigns, associated contacts, orders, previous orders, and more. Design corresponding messages to drive business, increase customer satisfaction, provide information, and consistently promote your brand.
With ChargeLogic Notify you can set up defaults for contacts that should always receive specified communications. You determine if individuals receive a direct email or if they are in the cc or bcc field. Not sure which contacts should receive a communication? ChargeLogic Notify suggests a list of associated contacts and allows you to select who receives the email.
ChargeLogic Notify is a great tool by itself, but it’s even better when used with ChargeLogic Payments or ChargeLogic Click-to-Pay. Contact us at firstname.lastname@example.org for more information.