Payment Portal Privacy Policy 2019-02-27T12:01:27+00:00

Privacy Policy 

This Privacy Policy is accessible on the login page of the “Payment Portal,” where you will be able to access various services, including the ability to search for, view, download, print, and pay invoices submitted to the portal by “Merchant. 

“Merchant” is the subscriber to ChargeLogic services enabling them to host invoices and account information on the Payment Portal. 

You” are a customer of the Merchant who has been invited to create an account on the Payment Portal to access the account information submitted by the Merchant. 

Introduction 

This Payment Portal is only accessible to customers via invitation by a subscribed Merchant. By accepting this invitation and by use of this portal, you agree to abide by the published Terms and Conditions and Privacy Policy. Your Payment Portal login should not be shared with others. 

Information Collected 

Use of the Payment Portal requires collection of personal information, including credit card data. We collect the information required to process the credit card or ACH payments: 

  • Account holder name 
  • Credit card number, expiration date, and CVV code 
  • Billing address 
  • Bank routing and account numbers. 

We also collect cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.  

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. 

Use of the Payment Portal generally requires that cookies are not disabled. 

We do not have any control over the data collected directly by the Merchant outside of the Payment Portal. 

Use of Information 

We use the information collected to process the payments that you specify on the portal.  

We use cookies to help us remember and process the invoice payments. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. 

We do not have any control over the use of data collected directly by the Merchant outside of the Payment Portal. 

Disclosure to Third Parties 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advanced notice. This does not include website hosting partners, payment processors, and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. 

We do not have any control over the disclosure practices of the Merchant outside of the Payment Portal. 

Protection of Information 

The Payment Portal and services are audited annually and remain in compliance with the PCI-DSS standards. 

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. 

We use regular Malware Scanning. 

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. 

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. 

All transactions are processed through a gateway provider and are not stored or processed on our servers. 

We do not have any control over the data protection practices of the Merchant outside of the Payment Portal. 

Rights of Users 

You have the right to not accept the Merchant invitation to register for the Payment Portal. You have the right to discontinue use of our service at any time. You may delete any credit card or bank account profiles listed on the Payment Portal at any time. Any personal information sent as transactional data will be maintained for 90 days on the Payment Portal servers and then archived. You may contact the Merchant for information on their data practices. 

Notification of Changes 

ChargeLogic may, at its sole discretion, update, modify, change, add to, or remove the Privacy Policy at any time and with or without notice. All changes will be posted on the Payment Portal. 

Relevant Laws 

California Online Privacy Protection Act 

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/ 

According to CalOPPA we agree to the following: 

  • Users can visit our site anonymously 
  • Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website. 
  • Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above. 

 

General Data Protection Regulation 

As of May 2018, the GDPR regulates the processing by an individual, a company, or an organization of personal data relating to individuals in the European Union. It strengthens the individual’s right to personal data protection and control, as a fundamental right of inhabitants of the EU. In accordance with the GDPR, we agree to: 

  • Write our privacy policies in a clear and straightforward manner. 
  • Acquire affirmative consent to use personal data. 
  • Collect and process data only for a well-defined purpose. 
  • Remove user data upon request. 

We will use the information we collect from you when you view or pay an invoice or statement, or use any other site features on the Payment Portal to process the requested payment transaction.  

Contact Information 

Clarification of these Terms and Conditions can be gained by contacting us using the form below.